New Walmart Coupon Policy Printable - Competitor Coupon Policy

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Walmart officially released a new coupon policy yesterday! There are a few changes that are pretty fun. Please remember that this will take time for cashiers to learn, so it is best to print the policy and keep it with you if you are a regular Walmart shopper.

Two big changes:

You should now be able to use Walgreens Register Rewards (they are a “catalina” manufacturer coupon)!

“Coupons may exceed the price of the item. Change may be given or applied toward the cost of the basket purchase.”

One other thing to note: They state that they accept competitor coupons that have an actual price for an item. This is not a $1 off coupon, but a coupon that states that the item costs $1. We get A LOT of coupons like this in the Walgreens weekly ad. This is not technically new, just want you to understand what they mean.

Walmart Coupon Policy

Walmart accepts the following types of coupons (see guidelines below):

Manufacturers’ coupons

Print-at-home internet coupons

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Must be legible, have “Manufacturer Coupon” printed on them, have a valid remit address for the manufacturer, valid expiration date, and have a scannable bar code.

Competitors’ coupons that feature a specific item for a specified price

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for example, $2.99

Soft drink container caps

Checkout coupons

(also called “Catalinas”) that are printed at our competitors’ registers, have “Manufacturer Coupon” with specific requirements printed on them, a valid remit address for the manufacturer, valid expiration date, and a scannable bar code.

Walmart does not accept the following coupons:

Print-at-home Internet coupons that require no purchase

Competitors’ coupons for dollars/cents or percentage off, buy one get one free, and double- or triple-value coupons

The following are guidelines and limitations:

Only one coupon per item is permitted.

Coupons must have an expiration date and be redeemed prior to expiration.

Coupons may exceed the price of the item. Change may be given or applied toward the cost of the basket purchase.

Walmart only accepts coupons for merchandise that we sell.

Coupons must be presented at the time of purchase.

We accept the following with Customer Service Supervisor/Management approval:

40 or more coupons

Any coupon over $20

$50 or more in coupons in one transaction

(thanks to everyone that emailed!!) Dana Rose

I gave up on using coupons at Walmart a long time ago. They embarrassed me every time, calling a manger and arguing with me. I don't even shop there anymore unless it's for a specific item. I got to Kroger for almost every thing now and save more money than i ever did shopping at Walmart.

Me too! I would be humilated when the cashier would go through my bags when a coupon would not scan. I now give the specific coupon after they ring up the item when I go in there, which is rare.

Ugh! They embarrass me too. So after printing the coupon policy and taking it to the store with them still refusing to take the Wags Catalina's I contacted corporate and the store. I hope something positive will happen.

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Two words for anyone who has trouble with the cashiers not taking coupons like they're supposed to:

that comment is just plain rude. I believe that there is a job for everyone, and if cashiering at the local walmart is not for you, then thank God. Someone has to do it and I thank God every day for them and others like them. I didn't want myself nor my sons to be cashiers or a burger flipper at McDonalds, so we sacraficed. We saved for college, not everyone is as fortunate, so lets not degrade anyone, for there career choice. Just be thankful that you are as fortunate as you are. Count your blessings daily.

You really need an attitude adjustment. I don't know why you think you are so high and mighty but I worked at Wal-Mart for four years while in high school and well into college. I had to deal with people like you and it made my otherwise pleasant time at work just awful to go through. I respect everyone who gets up and shows up for a job, whether it is retail or digging a ditch…so please keep your rude and ignorant comments to yourself. In this economy I have several friends that are teachers, along with other professionals, going to a second job such as Wal-Mart.

I understand your dislike of WM, but I think your complaint is with the corporation and not as much to the employees. There are bad employees everywhere, not just WM. Please be keep in mind WM workers are earning a living and doing the best they can for now. I work in nursing homes, and I would hate to see a blanket comment about us when some people work their selves to death.

It is about time that Wally World got with the program. I still don't like Wal Mart and never will. I only shop there for my meds at the pharmacy and that is only because of the 4 dollar prescription program. Suggestion…………why don't they nick name Wal Mart ……..”Grump World” instead of Wally World……..LOL

So why did you take the time to read the new coupon policy and complain? Seems like a waste of time. Take your whining elsewhere please.

It is about time they step up their game. I hated going in there and they wouldn't take printable coupons. So I quiet going and went to the grocery stores, where sometimes I did get better deals and double coupons also.

I just wanted to post a suggestion for a more positive and loving attitude to be used towards some of the less fortunate people we come in contact with on a day to day basis. I have never even attempted at using coupons at walmart, frankly I've never seen any deals that would beat what I get groceries for at Publix to make it worth my while. However, I have shopped at Walmart for other items and do agree that many times the experience there is less than satisfying. I do have a high school and college education, and most times do feel like I have been blessed with more education than the cashier checking me out. I know in our busy lives it's easy to get irritated and frustrated with these kind of things, but maybe try a different stance on this situation. Try being thankful that you were given the opportunity to attend high school and possibly even college where you were taught to understand the simple things in life. Be thankful that you were raised in a home where your parents loved you and cared about your future enough to help you learn things. You never know what some of these cashier's lives have been like or what hardships they deal with day in and day out. I have learned to try to have mercy and grace on people like this rather than tearing them down and making them feel stupid. Aside from that I've also found that killing people with kindness has always gotten be a better outcome than having a bad attitude. Maybe try leaving on a note of reminding them that Jesus loves them.

For with what judgment ye judge, ye shall be judged: and with what measure ye mete, it shall be measured to you again. Matthew 7:2

i love whatyou posted. good reminder! thankyou:)

the walmart stores i shop at have always taken internet b1g1 free coupons no problem. i used probably 12 of the b1g1 free minute maid oj coupons we had recently.

Do they still take print at home coupons for “Free” items like the Mission tortilla chip coupon from facebook?

It doesn't sound like they do since it does not require a purchase. no freebies unless the coupon is more than the value.

That coupon prints as $2.99 off. So technically not a free coupons. So you should be OK. I know it won't scan though. The bar code prints out so fuzzy, there is no way.

Even if Walmart paid me to shop there, I'd happily spend more for a pleasant experience elsewhere.

This ought to be fun today then :P I have ice cream coupons for a brand ONLY at walmart locally and the closest walmart refuses to take internet coupons. So I'm going to try my wags and the internet print. I may even go at 5 pm just to tick the people off in line behind me :P I hate that place soooo much…esp after my pepperoni incident.

Why would you try to piss the people off in the line behind you. How about just be nice.

It wouldn't matter when I went with whatever coupon I went with. I'd get problems from the cashier. Cause a huge mess in the line. That's what happens when you try to use a coupon at my closest walmart. I went in with one coupon for each of my four razors, straight from the P&G insert and the cashier still couldn't figure it out. I still held up the line. She didn't know if i could use four of the same coupon if i were buiying four of the same item. And she had to make sure they weren't fake…as if comming out of a fluer wasn't enough

Thank you. We all need to think about the rude and nasty customers that these cashiers have to put up with. I’ve seen plenty.

Do un to others as you would have them do un to you! Why do you want to piss off the shoppers behind you. It is Walmart that you are mad at…. them why innocent shoppers behind you?

the part about the Wags catalina is interesting to me – just this week I had a $10 Wags rr from Neurogen refused at Publix for the first time. Both the cashier and the mgr said that I had to buy a Neuragen at Publix first to be able to use the $10 Wags rr. Huh?

I briefly argued that I already bought the item at Wags and this was a reimbursement that they could turn in to Neuragen and get the money back, but I could tell that it wasn't going anywhere, so I didn't press too hard. That is the first time that I have had a Wags rr turned down at Publix. Anyone else experienced this lately?

Hi Sue, The same thing happened to me this week @ Publix. The cashier told me that they would no longer accept a Wags catalina that was $10. She said that $5 was the max they would now allow. When I ask her when this started & told her they did accept one the previous week, her reply was their policy was changing all the time & it was hard for even her to keep up with it. What's with that.

this flat out just make me not even want to shop at walmart anymore..

My point was that 22.2-28 oz. means it includes all sizes in between. It's that simple. Critical thinking abilities do apply in most jobs as does a basic understanding of language I would think. I know plenty of intelligent people who do not have an education but are very intelligent. By virtue of the fact that she said she had a high school education would make me think she had a basic understanding of such things. And my trying to explain it to her in a calm manner certainly did warrant her rudeness.

Can you use RR at Publix? Thanks :)

Thank you. I have had so many issues with the cashiers at WalMart. This will be so helpful. I don't usually shop at WalMart, but when the item is free or almost free I can't help myself. This will be so helpful in dealing with the CSMs that do not know their own store policies.

This seems like Wal-mart may be aware of past coupon unfriendliness and is making an attempt to improve that. I applaud them for that, and I am willing to give them another try. I'm excited about these changes, especially being able to use catalinas and to have overages. I also agree with Jenny that it will take some time for the employees to learn these changes and some patience would only help the situation. I do have one question though. What do they mean by “Print-at-home Internet coupons that require no purchase”? Are they talking about internet coupons for a free item? If so, I'm kind of bummed about that. I understand, given all the coupon fraud. But I just got one of those coupons for free mission tortilla chips from their facebook page. I don't know where I can use it. Any thoughts on this?

I used two at Kroger today that said “free”. They would not scan but the cashier typed them in and they worked. Mission did come out with a newer version that says “2.99 off” and I am going to take those to Wal-Mart and see what happens or use them for overage at Kroger. They were $2.59 at Kroger here.

Per this policy, Wal-Mart will not be taking any more that say “free”.

Thank you so much for the awesome tip! I just went back to their fb page and printed another coupon for $2.99 off. I'll use that one instead. There's no Kroger here and I don't know of any store here that will take the free one, especially now that Wal-mart won't. Thanks! Love to my fellow couponers! I get so many great tips from you guys. I always read the comments. Thanks for sharing your deals, everybody!

Can you please tell me facebook page name for Mission Chips? I've tried searching for it and I do not see a coupon listed that says free if I like it. Am I missing something? Thanks…

This is great news for Walmart. Here is the sad thing, some competitors like Safeway and it sister stores are going other directions. They are being more coupon unfriendly everyday. Some of their sister stores are the worst culprit of giving worst harassment and attitude toward coupon users.

I read horror stories form Dominick's, Randall and others. The worst offenders from several websites are Vons/Pavilions chain in Southern California. E.G. Worst story, some Vons Cashier calling Coupon User Un-American and Socialist.

This is very good for Walmart. Walmart want your business from the struggling poor to the affluent. Kudos!

I went to Walmart on East side of Spartanburg with Coupon policy in hand. I had a Walgreens RR, $3 off Gain coupons that exceeded the item price by $1.13 and Clorox $1 off printable coupons that I used on travel sized items. I figured if I was gonna try it I would do it right. The cashier told me that I couldn't use any of them. I proceeded to pull out my coupon policy and she called THREE managers over and after they reviewed it for approximately 5 minutes, she let me use them all. Hee hee. It's great to be proven right and leave Walmart with a smile on my face for once. )

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Have you tried Dorman WalMart yet? I'm going to have to try tomorrow and post my findings…

I haven't scanned all the comments yet, so please excuse any duplication. With the WAGS RRs, are they considered a Wal-Mart competitor in every area or will it be like Publix and only if the manager decides that WAGS is a competitor? Also, will the RRs only be able to be used on the products mentioned on the RR (ex: the RRs I received this past week on Colgate – will I only be able to use it at Wal-Mart on another Colgate owned product) or can it be used basically as cash (like ECBs at CVS) on whatever you are purchasing? Thanks?

FYI for those that follow SouthernSavers and live in Athens Ga, I just called the walmart here and spoke with the store manager to make sure of the policy before I went in. He put me on hold a few mins, and then came back and told me I could use them at his store and if any one gave me trouble, just tell them I already spoke to him ;) good to know…

My Walmart Trip today :)

1 Bambi Dvd/Blue ray combo – 24.49 1 gain 40ct dryer sheets 1.87 2 raovac AAA batteries .97ea I pack of GP copy paper 2.97 (I was out lol) 1 Tide stain releace 3.97 1 pair of infant boots on clearance $3

Used $10 off bambi combo pack, 2 $1 raovac batteries, $3 gain, $3 tide and my $3 register reward from walgreens. Paid 21 something (about $17.71 before tax)

Very nice, I'm in Birmingham AL

Can you tell me which Wmart you went to? I sure would love to shop at one which isn't a PAIN when using coupons. Thanks in Advance. I'm in a town on the outskirts of Birmingham.

The Walmart in Alabaster is great about coupons. So is the one in Pelham.

Oh, and the one in Alabaster to my RR tonight. It didn't scan at first, but after she looked at their coupon policy (they have it posted at their registers), she scanned it again and it worked.

What about diapers. Walgreens usually does diapers for $8.99 with a $2RR which makes them $6.99. Will Wal Mart give you the $6.99 price if you show them the WalGreens flyer?

I was able to use the Wags RR at the Walmart here in western IL. I know this is “southern” savers, but I'm sure there are many of us out there from all over that love this board.

My Walmart in Jacksonville, Alabama, would not let me use my register rewards. The cashier got two managers even though I had the new policy printed and with me, and they said these are “just Walgreens bucks not manufacturers coupons” and would not let me use them, even though they clearly say man. coupon? Maybe I should go to another walmart?

Call corporate and see what they say.

Good question… I may run to WM real quick to try that and find out. Not sure the buy dove soap for 99c would be considered a coupon use though. I would think it will work.

In the past when I tried to use a coupon on an item that I price-matched, I was told that I could not price-match AND use a coupon. It was one or the other, but not both. Of course, with the new “policy” that may change. I haven't read the official policy, only what Jenny typed above, and it does not address that situation. Maybe we should call 1-800-Walmart and ask. Good luck!

Today, I went to my Wal Mart. I used the $4 off sinex coupon plus there is a buy a sinex product, get puffs free q on the same page that I used. I got 12 hour decongestant and puffs for $2.38 cents. I did it 4 times with no problem and I used $12 in register rewards from Walgreens. They scanned and no beep. I have never had a problem using any q at Walmart and I coupon alot.

Agreed. I did the same thing last night and it worked with no problems. I was waiting for an argument about using the $4 sinex coupon and the buy sinex get puffs free coupon at the same time, but she didn't say a word about it.

hey what walmart do you go to. abd is it cheaper to use ur coupons at walmart or use them at grocery stores. I am just getting started at coupons and need help lol…

I use the Walmart in Hartsville, SC. I only use q there if it is a really good deal. mostl free or less than $1. I normally do Bi-Lo and CVS. At Bi-lo with the B1G1 and a coupon, you can't go wrong, and they double coupons.

thank you. I am ttrying to get into this but I feel like i am spending more at first than i did before…

Yes. Been waiting for our Wal mart to catch up with the coupon world. Our CVS is horrible at customer service… Most unfriendly workers I have ever experienced… Now, I have Wal-Mart and Ingles in my town. o)

Nashville, TN – went to the “new” store in Antioch first I sent someone through with a Walgreens RR to see what would happen..they scanned it in, went and asked if they could give the change back, came back handed the change and on to the next customer. So, I got in line next since this person had already experienced the Wags RR to try it one more time. I was told that I can not use it because it is a wal-greens coupon. I pulled out the printed coupon policy, a manager was brought over and I was told that I cannot use it because it is Wal-greens and that Wal-Mart will not get paid for it. So I said it is a manufacturers coupon and they said it is a store coupon. I am still wondering if it works or not. … And what about the Kroger catalina. they told me that I can not use them either. Also, a store coupon. I think a manufacturer coupon is a manufacturer coupon.

They are definitely manufacturer's coupons. They say so and they have a remit address on the coupon. If the managers can read, they can get this concept.

Maybe someone else has better information, but I don't see why the manufacturer would not reimburse Wal-Mart. The RR are no different than a manu coupon printing out of a Catalina that says “55 off Kleenex”.

I have several RR I need to use. I just am really apprehensive about taking them to Wal-Mart.

I just called Publix and they said that they will take any catlina coupon that says manufacturer's coupon on it because the manufacturer will reimburse them. I love Publix for the couponing! They take competitors coupons, they double manufacturers coupons up to .50; they type in the amount for me if a coupon wont scan; and they allow me to use a store and manufacturers coupon on every item. Wal-Mart would be awesome if they all would learn the coupon rules. Not allow managers to decide if they will take one or not.

when in doubt call Walmart customer service I think it's 1-800-WALMART. Do it right then and it will help “train” the cashier and manager!

Question? I bought a swiffer wet jet starter kit, the next day I seen a coupon for $5.00 off the purchase of a swiffer wet jet starter kit. Plus another coupon for free extra pads with the purchase of the swiffer wet jet starter kit. When I went to the customer service desk the lady said no problem go get the pads and that she would give me the $5 and the free pads, well I was looking at other items an an hour went by. When I went back a new girl was there and she said that she can't honor the coupon cause I purchased the items over 24 hours ago. Of course I had words to say but they said it was policy obviously not a printed one. So any ideas as to why they wouldn't honor a coupon?

Take it back and repurchase with coupons. Problem solved.

Worked in customer service at walmart a few years ago and there is no policy like this for coupons. All the rep should have done was return the item and re-ring with coupons applied. I think you should return your items with customer service and re-purchase with coupons at another register. Receipt items are valid for 90 days for return or refund.

Thank you so much,

Anyone tried using the WAGS RR at the Sumter, SC Superwalmart? The only time I tried to use coupons (about 2 years ago) it was a horrible experience. I rarely shop there anymore. I do NOT want to be humiliated by the cashier for trying the use the WAGS RR. Has anyone tried it yet?

I haven't tried, but I'm also interested to know since I also use this location. Please post if you try it and it works! Thanks!

My Walmart does not accept Internet coupons period. I'm not holding my breath that they will be conforming to these new polices either!

Don't all walmart have to go by the company policy? I would talk to a manager and work your way up the ladder if you need to. All walmart are owned by the same company and follow the same set of policies.

“Don't all walmart have to go by the company policy?”

No, I was told by the manager of one of the stores and customer service personal IE: 800-walmart. that the manage has the right to refuse any coupon…

I tried this out yesterday at my Walmart in Leeds, AL. With the printed Walmart coupon policy in hand, I asked the cashier if she was familiar with the new policy. She said she wasn't, but went right ahead and scanned my Walgreens Register Receipts. It was a magical moment! I walked out after spending paying only $.74. Thanks so much for this update. It will make spending my Register Rewards so much easier!

Has anyone tried in Lawrenceburg or Columbia Tn. The cahiers in Lawrenceburg are generally nice, but columbia is a whole nother story. Don't want to be humilliated over coupon confusion.

Loving this new policy. Not an avid walmart shopper but do go for the free stuff and WAGS RR are sometimes hard to use in store. So a thumbs up to walmart for getting more competitive with coupons. Mabey I will shop there a little more now.

what is the email address for wal-mart?

Deal alert! WalMart has lots of Clairol hair color on clearance for $1.50, $2 and $2.50. Use those $2 Clairol coupons for free/cheap hair color. I bought several for $1.50 and got .50 back on each one. The two stores in Mt P. SC had them on sale racks and on end ailse near hair color. Target also has these on clearance, but more like $4 and $5. Walmart cashier said no to WG RR's but cust service said if the register takes it, they will take it. Who is in charge there?

does walmart double man. coupons?

I used my RR last night in Cumming GA HWY 9 store. The cashier scanned them on the bed scanner and it beeped. Manager used the wand scanner and it did not beep. No problems after that.

OK, I went into walmart with (8) $2.00 RR from walgreens I purchased (8) individual banana's (I made them weigh them separately) total came to $1.44 They gave me back 14.56 in cash. It was not worth the time. I had to argue with 3 managers and had to show them their policy.

Walgreen's Register Rewards have the following requirement printed on them. Coupon value cannot exceed purchase amount. So you should not have been able to get money back. I would think it was OK on other coupons that did not have that requirement printed on them, but not for RR.

I went to the Walmart on Dorchester Rd in the Summerville area and tried to use my $1.00 off of any Shout product on a .97 Shout. The coupon did not say that it excluded trial size and cashier would not take it because it was more than the price of the product. She also would not take my $4 off of the Glade Starter Kit (catalina coupon from Bilo) because it beeped. After pulling out the coupon policy that I printed from here, the supervisor still would not take my Shout Coupon and said that I did not get this policy from Walmart!!

I know this Walmart very well and that is why I hate going in there. They are very rude and also this is the one where I saw someone shop lifting. They stole shoes and then meat in the grocery department. I told a cashier and also customer service about it and they did not care. Said it happens all the time and they did not get paid enough to worry about it.

Have you tried the Walmart at town center where Sams is and tanger outlet? It is a nicer Walmart and they seem friendly there.

Corinth, MS would not take my coupon for free Excedrin sent to me by the company because they thought it was a printed internet coupon. They said they do not take internet coupons for free items but this coupon had a water mark and security function so that if you scratch it with a coin, it has a logo on it. I called Wal-mart corporate and they noted everything I said and asked me how it made me feel! The cashier and CSM were not rude just refused to take it and I told corporate that, but it did make me feel like a criminal. Corporate said they would have the manager of the store call me so we will see how that goes.

Sorry, I have to say to the people who say Walmart cashiers have attitudes: try working there and being treated like crap by customers AND management and see how happy you are to be at work.

It may be true that bad attitude can be infectious, but good attitude is also contagious. I remember the very face of the most helpful associate I ever had at Walmart (or any other store for that matter). When you are treated right, you will remember that face and next time you go there, you will find yourself scanning the place to see whether he/she is around. Attitude-good or bad, is a personal choice.

I agree 100%, people have attitudes everywhere, not just at Walmart. It's a choice to let them affect you or not. I've worked retail for years and I CHOOSE to remain positive and happy and find that most people respond in kind. Those people who are mean and/or nasty may have had a bad day or had something terrible happen to them and I figure the happier I am the more I can help :) Positivity IS contagious if you choose to spread it. Like you said….it's a personal choice

I tried this at the Super Walmart in Mobile AL on Schillenger road. They would not accept my RR. I went to the customer service dept to ask why and showed them the new policy that I printed out. They said they will accept a coupon if it states a specific price for a specific item (same thing as matching prices). But they would not accept my RR and they said they wouldn't accept Winn Dixie $5 off $55 coupons either.

I was the first customer at our Super Wal-mart in Jamestown, Tn to try using RR. They all know me, and I asked had anyone else tried it; they all said no. So, I was purchased several items, I used a manufacturers coupon and 2 $2 RR from Walgreens. They scanned, had no problems :) The associate manager told me as long as they scanned with no problems, they would take them. I did give them a copy of their Walmart store policy that I has printed before I made my transaction. I am sure it will take some getting used to, but hopefully it will work.

Has anyone used CVS or Rite-aid bonus bucks or rewards at walmart since they accept WG RR?

Went yesterday to use some rr and they said no and printed out the policy that they do not except coupons that are specific to retailer and showed me a picture example.

I know their new coupon policy says they will give back cash, but personally I would not push this for fear it would cause so much problems that they stop it all together. I plan on buying other items to fill in the gap or buying a gift card to cover the extra.

Also, if you are not sure if your Walmart is following the new policy, do a SMALL order of something you would have purchased anyways without a coupon, give them an RR and see what happens. If they say no, give them a copy of the new policy. If they still say no, BE NICE and tell them ‘that’s OK, you must not have been trained on the new policy yet’ then pay for the item you would have purchased anyways. Call corporate and ask them to contact the store about the new policy. But always be nice. You never know what that person has already gone through before you got there.

Wal-Mart does not give money back on coupons that exceed the value of the item, per Wal-Mart manager. They will, however, give you the value price of the item. Showed them the new Wal-Mart coupon policy … to no avail.

My overage today went toward the total purchase which is what I would want. Don't want any money back.

I went to walmart and showed the store manager( not CSM) the policy online. They gave me the cash back on the overage. I was ready and willing to accept it as credit toward the rest of the purchase.

Just made my first WM trip to see how the new policy worked. Ok on the overage of coupons toward the total price but they would not take my Wags RR's. Said it had to be on a specific item and not toward the whole purchase. Mgr said he reread the policy and that was what it said so the RR's doesn't list an item as for as I can tell. Guess I will call corporate and see what they say.

Talked to corporate and they said the store should have taken my RR's and would have someone contact me in the next few days from the store. Also, they told me if I was in again and they would not take the RR to contact them while at the store to get the matter resolved then. Hopefully this will help me and everyone trying to use RR's at WM. Sometimes it helps to be able to use the RR's other than at Wags they have such an attitude and my Publix is now only taking one per purchase.

The WM in Apex, NC would not take my $2 in RR's… The manager was pretty rude when I tried showing him their new policy. Looks like I'll be calling corporate tomorrow.

So will they take Winn-Dixie catalina coupons?

I had a frustrating experience at my WalMart today. I tried to use the RRs from Walgreen and the girl wouldn't take them. You would think I would have learned by now to carry around the coupon policies in my binder! I did not have time to argue. I told her they were Catalina coupons, but she didn't seem to care. She was calling her manager over, but with a bunch of people in line staring at ME, my son going nuts, and risking being late to get my daughter from gymnastics, I decided to just tell her never mind. I re-checked the policy just now to make sure I wasn't confused…low and behold….they should have taken them. This is so frustrating. I have only been couponing for about a month now. I have run into far more difficulties than smooth situations, and I'm always trying to do things that are legit! What's a couponer to do?

I went to walmart tonight and they told me they don't accept ANY coupon that makes items free. I had a coupon mailed to me from the man. and they would not take it. I told her the policy only says *coupons printed at home*. She wouldn't even try. Oh, and just FYI, it was the free Nice N Easy foam color coupons that they gave away on fb. They in no way look like a home printed q either.

Jenny, Walmart's policy was changed on the 16th to reflect that RR's could NOT be used. Just thought you may want to post for your readers!

The coupon policy available on the website does not reflect that Wags rr will not be accepted. Where did you see it? Thanks! I just spent 35 minutes waiting on a resolution from my local Walmart management team. They took my rr and my copy of the policy into a 5 person meetig with their GM. I finally paid cash just so I could get to the school and pick up my daughter. I called corporate and they will call me back… We will see how that goes!

The policy is listed on their website, if you look at the bottom you can see where it was just updated on the 16th!

I believe they have changed the policy to make it more clear that they will not accept RR. If you go back to the link, it seems to have been updated now:

We DO NOT accept the following coupons:

Checkout coupons Dollars/cents off the entire basket purchase

Just finished trying to use the walgreens RR. The cashier told me no, then the csm told me no, because it said Walgreens on it, even after showing the coupon policy. I called corporate and they were supposed to call someone over the csm level. The manager said no, but he would give me the credit anyway and lose money. (I did tell him that it was not my goal to make them lose money, just to try and follow the new policy) He also said that it could be due to the fact that it could be they didn't update yet. After he left, the csm said that the coupon wouldn't even scan. I asked her if we could try and she said yes. Lo and Behold it worked! She then took my printed policy and made copies and said it should work from now on.

New coupon policy copy as per it’s relevance for Wags RR: (notice that the word’s SPECIFIC ITEM is used and not off an order) Wags RR are for amount off order, not off specific item(usually)

link: Looks like Wallyworld decided that they made an error in the first update on 3/2/11 and made it more specific on the policy updated at the link above. Looks like they got smart to the many ways they were going to get slammed by us couponers on that one. Too bad though, it could have been fun.

Yes the new policy is no RR from walgreens for just cash off, but they will take the catalinas for specific products from walgreens AND winn dixie! At least thats what my walmart in covington, louisiana told me yesterday. FYI I had a buy two get $5.00 off coupon on natural instincts hair color and they had boxes on clearance for $2.00 each…profit $1.00 :)

policy updated 3/16 again. big note is no dollars off the basket order coupons (like Walgreens RR for $off the order. But will accept any that are for a product. (save $1 on 2 gen mills cereal) etc. if you go to the link Jenny has above to “print the policy” scroll to bottom and click on download a pdf of the policy AND it is a beautiful simple to understand sheet to print and bring to store with you :) WalMart did a good job on this and it seems reasonable.

Hi, I just wanted to make this a little more clear and maybe help on your future shopping trips. I'm a cashier at walmart and am very familiar with our coupon policy. We DO NOT accept competitor's coupons for $xx off specific item or xx% off item. (see what's stated above) The coupon MUST state the exact price that the competitor is selling it at, and in this case we just treat it like we would a competitor's ad. And at my store (Suwanee, GA) we have the updated coupon policy at all our registers. ) Hope this helps!

Looking at your coupon policy, they will accept catalina's that are $$ of a specific item, just not actual competitor's coupons (such as from Walgreens coupon book)

Additional information available here

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